Privacy Policy

Introduction

Welcome to https://senior-care-rio-hondo-texas.primarycareaid.com (hereafter referred to as “Senior Care Rio Hondo Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://senior-care-rio-hondo-texas.primarycareaid.com.
Any mobile applications or software we offer.
Online services and platforms provided by Senior Care Rio Hondo Texas.
Interactions via email, phone, text messages, and other communication channels.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

As an Authorized User: When you use our applications or services, we collect and process your data to provide personalized functionality and ensure smooth access.
Website Visitors: If you visit our websites linked to this policy, we may gather information about your browsing behavior to improve our online content and services.
Communications: We may contact you via various channels (email, calls, SMS) for newsletters, promotional offers, or important updates related to our services.

Personal Data Collection

We collect several types of personal data to enhance your experience and deliver tailored services:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscriptions through our platform.
Financial Data: Financial records may be collected for processing payments, including bank account numbers (if provided) and transaction records.
Purchase History: Records of your orders, including products purchased, quantities, and order dates.
Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and improve app functionality.
Location Data: Information about your geographical location when you use our GPS-enabled services or consent to location sharing.
Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
Social Media Information: If you connect your accounts, we may access your public social media profiles, including names, profile pictures, and post content.
Product Information: Details about the products or services you show interest in, view, or purchase on our platform.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party partners who assist us in providing services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for several essential purposes:

Strictly Necessary: These cookies enable core functionality, such as allowing you to navigate our website and access secure areas.
Preferences: They remember your preferences and settings, ensuring a personalized experience across our platform.
Analytics: Tracking tools help us analyze user behavior, providing insights into how visitors engage with our content and services.

Users can manage non-essential cookies through our Cookie Manager, giving you control over your tracking preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus additional periods required by law. Once the retention period expires or upon request for deletion, we ensure that the data is securely deleted or anonymized.

Security Measures

Senior Care Rio Hondo Texas implements robust security measures to safeguard your personal information:

Encryption: We use encryption protocols to secure data during transmission and storage.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
Regular Audits: We conduct periodic security audits to identify and address potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or sell personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit our use of your data under certain conditions.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discrimination when exercising your data rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Address: [Provide mailing address]

We value your trust in our handling of personal information. By using our services, you acknowledge the practices outlined in this Privacy Policy.